Taxi dispatching software

Offer smoother rides with what3words

Provide your sales and operations team with the resources to help your customers get set-up with what3words.

Step 1. Promote

Tell operators and fleet owners that you support what3words.

Step 2. Activate

Support operators to switch on what3words functionality in dispatching software and booking platforms.

Step 3. Drive Success

Provide operators and fleet owners with the resources to promote what3words to their customers.

Promote what3words to operators

Adapt these copy templates for press releases, website pages, client emails, client portal pages, product guides, product brochures, product release notes and more!

Long-form copy

We’ve integrated what3words into our software solution so you can offer smooth rides

Street addresses aren’t always reliable and they often don’t lead to the right place. Search for one and a pin will typically drop in the centre of a building, rather than the entrance a rider needs to get picked up or dropped off. Postcodes are not accurate enough to pinpoint specific building entrances and in rural areas, postcodes cover large areas making it difficult for drivers to find exactly where to go.

To help riders get picked up and dropped off exactly where they need to be, we’ve enabled the capability to accept a what3words address through our dispatching software. We have enhanced our offering with a new what3words [plugin/extension/feature/product] that enables ride-hailing, chauffeur and taxi companies to start using what3words’ precise address solution with ease.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of 3 random words: a what3words address. For example [///word.word.word] marks the exact entrance to [company name] HQ.
Whether its a specific stadium entrance or a rural home, it’s easy for customers to specify any precise drop-off or pick-up location.

As one of our customers, you can now start accepting what3words addresses to save time on the road and improve customer experience. Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url] to get set up in just a few simple steps.

Copied

We’ve integrated what3words into our software solution so you can offer smooth rides

Street addresses aren’t always reliable and they often don’t lead to the right place. Search for one and a pin will typically drop in the centre of a building, rather than the entrance a rider needs to get picked up or dropped off. Postcodes are not accurate enough to pinpoint specific building entrances and in rural areas, postcodes cover large areas making it difficult for drivers to find exactly where to go.

To help riders get picked up and dropped off exactly where they need to be, we’ve enabled the capability to accept a what3words address through our dispatching software. We have enhanced our offering with a new what3words [plugin/extension/feature/product] that enables ride-hailing, chauffeur and taxi companies to start using what3words’ precise address solution with ease.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of 3 random words: a what3words address. For example [///word.word.word] marks the exact entrance to [company name] HQ.
Whether its a specific stadium entrance or a rural home, it’s easy for customers to specify any precise drop-off or pick-up location.

As one of our customers, you can now start accepting what3words addresses to save time on the road and improve customer experience. Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url] to get set up in just a few simple steps.

Short-form copy

We’ve made it easy for you to add what3words to your dispatching software.

what is what3words?

what3words is a really simple way for customers to say exactly where they want to go with no more confusing, inaccurate descriptions. Every 3 metre square in the world has been given a unique combination of three words: a what3words address.
For example, a customer wanting to get dropped off at the correct entrance to [company’s] head office can simply use the what3words address, [///word.word.word].

As a customer, how can you start using what3words?

Accepting what3words addresses in your [dispatching software/passenger apps/booking tools] saves time on the road and improves customer feedback.

Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url] to get set up in just a few simple steps.

Copied

We’ve made it easy for you to add what3words to your dispatching software.

what is what3words?

what3words is a really simple way for customers to say exactly where they want to go with no more confusing, inaccurate descriptions. Every 3 metre square in the world has been given a unique combination of three words: a what3words address.
For example, a customer wanting to get dropped off at the correct entrance to [company’s] head office can simply use the what3words address, [///word.word.word].

As a customer, how can you start using what3words?

Accepting what3words addresses in your [dispatching software/passenger apps/booking tools] saves time on the road and improves customer feedback.

Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url] to get set up in just a few simple steps.

Boilerplate copy

Co-founded in London in 2013 by Chris Sheldrick, what3words is reimagining the way we talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in over 50 languages. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.

what3words has a team of over 100 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Deutsche Bahn, Subaru, Aramex, and Sony Innovation Fund.

Copied

Co-founded in London in 2013 by Chris Sheldrick, what3words is reimagining the way we talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in over 50 languages. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.

what3words has a team of over 100 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Deutsche Bahn, Subaru, Aramex, and Sony Innovation Fund.

Assets & Logos

Download images, badges and web banners to bring your sales materials to life.

Help fleet owners activate what3words

Create a step-by-step guide

Create a step-by-step guide so your customers know exactly how to enable what3words in your dispatch software, passenger apps or booking tools. This can be featured on our website or hosted on your own page.

Some of our favourites

Click the arrows to see some of our favourite communication examples made by our partners.

Carousel controls

FAQs

Direct customers to our FAQs page to help them answer any questions they have about what3words. Here are some of our most popular questions and answers.

How do people find what3words addresses?

Millions of people around the world use what3words to find, share and navigate to exact locations. what3words addresses can be found anywhere a rider would find a traditional address. what3words addresses are easy for people to share via text or over the phone, and are printed in many guidebooks, printed maps, booking confirmations and signs. Thousands of businesses display their what3words addresses on email signatures, business cards and online using our integration with partners such as Yext. Find out more here.

Copied

How do people find what3words addresses?

Millions of people around the world use what3words to find, share and navigate to exact locations. what3words addresses can be found anywhere a rider would find a traditional address. what3words addresses are easy for people to share via text or over the phone, and are printed in many guidebooks, printed maps, booking confirmations and signs. Thousands of businesses display their what3words addresses on email signatures, business cards and online using our integration with partners such as Yext. Find out more here.

What are the benefits of using what3words for pick-ups and drop-offs?

what3words enables riders to say the exact spot they want picking up or dropping off from. This is useful in rural locations where postcodes cover large areas and homes are hard to find. For apartment blocks with several entrances and car parks, what3words allows riders to pinpoint the right location, so drivers know exactly where to go and spend less time driving around. what3words is a human-friendly way to share a precise location with a driver, that’s more accurate than a postcode and easier to say than GPS coordinates.

Copied

What are the benefits of using what3words for pick-ups and drop-offs?

what3words enables riders to say the exact spot they want picking up or dropping off from. This is useful in rural locations where postcodes cover large areas and homes are hard to find. For apartment blocks with several entrances and car parks, what3words allows riders to pinpoint the right location, so drivers know exactly where to go and spend less time driving around. what3words is a human-friendly way to share a precise location with a driver, that’s more accurate than a postcode and easier to say than GPS coordinates.

How do I navigate to a what3words address?

what3words is not a navigation tool – it’s an easy way to communicate exact locations, whether that’s spoken over the phone or into a car voice navigation system, or typed into a taxi app. By integrating what3words into taxi dispatch software, drivers are able to navigate straight to what3words addresses. If you’re given a what3words location and do not have the integration, you can open it in the what3words app, then tap ‘Navigate’ and select ‘Google Maps’ to open the exact location in Google Maps and get directions.

Copied

How do I navigate to a what3words address?

what3words is not a navigation tool – it’s an easy way to communicate exact locations, whether that’s spoken over the phone or into a car voice navigation system, or typed into a taxi app. By integrating what3words into taxi dispatch software, drivers are able to navigate straight to what3words addresses. If you’re given a what3words location and do not have the integration, you can open it in the what3words app, then tap ‘Navigate’ and select ‘Google Maps’ to open the exact location in Google Maps and get directions.

Drive customer success

Go the extra mile! Give your customers the communications resources they need to spread the word they now offer smoother rides with what3words.