E-commerce & Logistics software

We’re now using what3words to offer faster and more reliable deliveries

An increasingly on-demand economy means that consumer expectations are rising, and e-commerce and logistics businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries in [Country] is the challenge of communicating a precise delivery location. Street addresses often don’t guide drivers to the right entrance, and in rural locations postcodes cover large areas, posing a challenge to delivery drivers. Inaccurate addresses lead to increased delivery times, higher costs and compromise customer satisfaction.

By accepting what3words addresses at checkout, businesses can reduce the need for phone calls from lost delivery drivers, and ensure customer orders arrive exactly where they’re needed, faster and more reliably. We’re excited to help [online retailers/e-commerce businesses] meet a growing demand for what3words. This additional feature will enable e-commerce businesses to add a what3words address field to their checkout pages with ease so customers’ deliveries are fulfilled more efficiently, without the need for additional directions.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of 3 words: a what3words address. For example [///word.word.word] marks the exact entrance to [company name] HQ. what3words makes it simple for customers to pinpoint a precise delivery location and for delivery drivers to know exactly where to drop off parcels.

As one of our customers, you now have the ability to unlock what3words functionality in your e-commerce platform. Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url]. Don’t hesitate to reach out if you have any questions or need assistance getting started with what3words.

We’re now using what3words to offer faster and more reliable deliveries

An increasingly on-demand economy means that consumer expectations are rising, and e-commerce and logistics businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries in [Country] is the challenge of communicating a precise delivery location. Street addresses often don’t guide drivers to the right entrance, and in rural locations postcodes cover large areas, posing a challenge to delivery drivers. Inaccurate addresses lead to increased delivery times, higher costs and compromise customer satisfaction.

By accepting what3words addresses at checkout, businesses can reduce the need for phone calls from lost delivery drivers, and ensure customer orders arrive exactly where they’re needed, faster and more reliably. We’re excited to help [online retailers/e-commerce businesses] meet a growing demand for what3words. This additional feature will enable e-commerce businesses to add a what3words address field to their checkout pages with ease so customers’ deliveries are fulfilled more efficiently, without the need for additional directions.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of 3 words: a what3words address. For example [///word.word.word] marks the exact entrance to [company name] HQ. what3words makes it simple for customers to pinpoint a precise delivery location and for delivery drivers to know exactly where to drop off parcels.

As one of our customers, you now have the ability to unlock what3words functionality in your e-commerce platform. Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url]. Don’t hesitate to reach out if you have any questions or need assistance getting started with what3words.

We’re excited to help [online retailers/e-commerce businesses/merchants/logistics companies] meet a growing demand for what3words.

With our new what3words [plugin/platform/extension/feature] it’s easy to start accepting what3words addresses at checkout to offer customers faster, more reliable deliveries.

What is what3words?

what3words is an innovative solution that makes it easy to talk about any precise location. Every 3 metre square in the world has been given a unique address made of 3 random words: a what3words address. For example, the what3words address for what3words’ London headquarters is ///filled.count.soap

Accepting what3words addresses at checkout helps e-commerce and logistics companies improve last-mile delivery efficiencies and reduce customer and driver frustrations.

As a customer, how can you start using what3words?

With our [plugin/platform/extension/feature], it’s easy to add what3words to your checkout page in a few simple steps.

For more information on getting set up with what3words visit [insert website].

We’re excited to help [online retailers/e-commerce businesses/merchants/logistics companies] meet a growing demand for what3words.

With our new what3words [plugin/platform/extension/feature] it’s easy to start accepting what3words addresses at checkout to offer customers faster, more reliable deliveries.

What is what3words?

what3words is an innovative solution that makes it easy to talk about any precise location. Every 3 metre square in the world has been given a unique address made of 3 random words: a what3words address. For example, the what3words address for what3words’ London headquarters is ///filled.count.soap

Accepting what3words addresses at checkout helps e-commerce and logistics companies improve last-mile delivery efficiencies and reduce customer and driver frustrations.

As a customer, how can you start using what3words?

With our [plugin/platform/extension/feature], it’s easy to add what3words to your checkout page in a few simple steps.

For more information on getting set up with what3words visit [insert website].

Co-founded in London in 2013 by Chris Sheldrick, what3words is a simple way to talk about precise locations. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts and car navigation systems. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enables people to find, share and navigate to what3words addresses in more than 60 languages to date. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is easily integrated into apps, platforms and websites. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Jaguar Land Rover, Evri, Subaru, Lamborghini, DPD, DHL, and the AA. what3words has proved to be a critical application for emergency services around the world, helping save time and resources when it matters most.

what3words has a team of over 150 people, across offices in the UK, Germany, Vietnam, Trinidad & Tobago and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Mercedes-Benz, Aramex, Deutsche Bahn, Subaru and Sony Innovation Fund.

Co-founded in London in 2013 by Chris Sheldrick, what3words is a simple way to talk about precise locations. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts and car navigation systems. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enables people to find, share and navigate to what3words addresses in more than 60 languages to date. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is easily integrated into apps, platforms and websites. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Jaguar Land Rover, Evri, Subaru, Lamborghini, DPD, DHL, and the AA. what3words has proved to be a critical application for emergency services around the world, helping save time and resources when it matters most.

what3words has a team of over 150 people, across offices in the UK, Germany, Vietnam, Trinidad & Tobago and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Mercedes-Benz, Aramex, Deutsche Bahn, Subaru and Sony Innovation Fund.

Which delivery companies accept what3words?

Many couriers and logistics businesses around the world are delivering more efficiently with what3words, including DPD, DHL, Aramex and Evri (formerly Hermes). See a list of what3words-enabled logistics providers here. If your chosen carrier doesn’t use what3words addresses yet, we still encourage you to add a what3words address field to your checkout page.

Which delivery companies accept what3words?

Many couriers and logistics businesses around the world are delivering more efficiently with what3words, including DPD, DHL, Aramex and Evri (formerly Hermes). See a list of what3words-enabled logistics providers here. If your chosen carrier doesn’t use what3words addresses yet, we still encourage you to add a what3words address field to your checkout page.

How do customers find their what3words address?

Many people already know the what3words address of their front door, so are prepared to enter it, just like they would a street address.

If they don’t know it yet, they can use the online map at what3words.com or the free what3words app. They should first search their street address, then select the exact 3 metre square of their delivery location – usually a building entrance or delivery bay.

Your social media and newsletters are a great place to encourage customers to find their what3words address and use it when placing their next order. You’ll find handy resources for this in our communications hub here.

How do customers find their what3words address?

Many people already know the what3words address of their front door, so are prepared to enter it, just like they would a street address.

If they don’t know it yet, they can use the online map at what3words.com or the free what3words app. They should first search their street address, then select the exact 3 metre square of their delivery location – usually a building entrance or delivery bay.

Your social media and newsletters are a great place to encourage customers to find their what3words address and use it when placing their next order. You’ll find handy resources for this in our communications hub here.

What are the benefits of adding a what3words address field to my checkout?

Adding a what3words address at checkout enables you to collect very precise delivery locations from customers. This makes it easier for couriers to find the exact location and can reduce delivery times by up to 30%. It also reduces lost parcels, and time-consuming phone calls from drivers asking for directions. In summary, what3words saves e-commerce and delivery companies time and money, and it enables a better customer experience.

What are the benefits of adding a what3words address field to my checkout?

Adding a what3words address at checkout enables you to collect very precise delivery locations from customers. This makes it easier for couriers to find the exact location and can reduce delivery times by up to 30%. It also reduces lost parcels, and time-consuming phone calls from drivers asking for directions. In summary, what3words saves e-commerce and delivery companies time and money, and it enables a better customer experience.