E-commerce & Logistics software

Help retailers and merchants use your platform to add what3words at checkout and collect precise delivery information

Enable your sales, account management and customer success teams to promote your what3words feature, using our free assets and templates.

Step 1. Promote

Tell retailers and merchants you’re using what3words

Step 2. Activate

Help retailers and merchants capture what3words addresses from customers

Step 3. Drive Success

Give merchants the resources to offer what3words to their customers.

Promote what3words to retailers and merchants

Adapt these copy templates for press releases, website pages, client emails, client portal pages, product guides, product brochures, product releases and more.

Long-form copy

We’re now using what3words to offer faster and more reliable deliveries

An increasingly on-demand economy means that consumer expectations are rising, and e-commerce and logistics businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries in [Country] is the challenge of communicating a precise delivery location. Street addresses often don’t guide drivers to the right entrance, and in rural locations postcodes cover large areas, posing a challenge to delivery drivers. Inaccurate addresses lead to increased delivery times, higher costs and compromise customer satisfaction.

By accepting what3words addresses at checkout, businesses can reduce the need for phone calls from lost delivery drivers, and ensure customer orders arrive exactly where they’re needed, faster and more reliably. We’re excited to help [online retailers/e-commerce businesses] meet a growing demand for what3words. This additional feature will enable e-commerce businesses to add a what3words address field to their checkout pages with ease so customers’ deliveries are fulfilled more efficiently, without the need for additional directions.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of 3 words: a what3words address. For example [///word.word.word] marks the exact entrance to [company name] HQ. what3words makes it simple for customers to pinpoint a precise delivery location and for delivery drivers to know exactly where to drop off parcels.

As one of our customers, you now have the ability to unlock what3words functionality in your e-commerce platform. Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url]. Don’t hesitate to reach out if you have any questions or need assistance getting started with what3words.

Copied

We’re now using what3words to offer faster and more reliable deliveries

An increasingly on-demand economy means that consumer expectations are rising, and e-commerce and logistics businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries in [Country] is the challenge of communicating a precise delivery location. Street addresses often don’t guide drivers to the right entrance, and in rural locations postcodes cover large areas, posing a challenge to delivery drivers. Inaccurate addresses lead to increased delivery times, higher costs and compromise customer satisfaction.

By accepting what3words addresses at checkout, businesses can reduce the need for phone calls from lost delivery drivers, and ensure customer orders arrive exactly where they’re needed, faster and more reliably. We’re excited to help [online retailers/e-commerce businesses] meet a growing demand for what3words. This additional feature will enable e-commerce businesses to add a what3words address field to their checkout pages with ease so customers’ deliveries are fulfilled more efficiently, without the need for additional directions.

what3words is an easy way to identify precise locations. Every 3 metre square in the world has been given a unique combination of 3 words: a what3words address. For example [///word.word.word] marks the exact entrance to [company name] HQ. what3words makes it simple for customers to pinpoint a precise delivery location and for delivery drivers to know exactly where to drop off parcels.

As one of our customers, you now have the ability to unlock what3words functionality in your e-commerce platform. Search for our what3words [plugin/extension/feature] on our [marketplace/app/platform] or visit [insert website url]. Don’t hesitate to reach out if you have any questions or need assistance getting started with what3words.

Short-form copy

We’re excited to help [online retailers/e-commerce businesses/merchants/logistics companies] meet a growing demand for what3words.

With our new what3words [plugin/platform/extension/feature] it’s easy to start accepting what3words addresses at checkout to offer customers faster, more reliable deliveries.

What is what3words?

what3words is an innovative solution that makes it easy to talk about any precise location. Every 3 metre square in the world has been given a unique address made of 3 random words: a what3words address. For example, the what3words address for what3words’ London headquarters is ///filled.count.soap

Accepting what3words addresses at checkout helps e-commerce and logistics companies improve last-mile delivery efficiencies and reduce customer and driver frustrations.

As a customer, how can you start using what3words?

With our [plugin/platform/extension/feature], it’s easy to add what3words to your checkout page in a few simple steps.

For more information on getting set up with what3words visit [insert website].

Copied

We’re excited to help [online retailers/e-commerce businesses/merchants/logistics companies] meet a growing demand for what3words.

With our new what3words [plugin/platform/extension/feature] it’s easy to start accepting what3words addresses at checkout to offer customers faster, more reliable deliveries.

What is what3words?

what3words is an innovative solution that makes it easy to talk about any precise location. Every 3 metre square in the world has been given a unique address made of 3 random words: a what3words address. For example, the what3words address for what3words’ London headquarters is ///filled.count.soap

Accepting what3words addresses at checkout helps e-commerce and logistics companies improve last-mile delivery efficiencies and reduce customer and driver frustrations.

As a customer, how can you start using what3words?

With our [plugin/platform/extension/feature], it’s easy to add what3words to your checkout page in a few simple steps.

For more information on getting set up with what3words visit [insert website].

Boilerplate copy

Co-founded in London in 2013 by Chris Sheldrick, what3words is reimagining the way we talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in over 50 languages. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.

what3words has a team of over 100 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Deutsche Bahn, Subaru, Aramex, and Sony Innovation Fund.

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Co-founded in London in 2013 by Chris Sheldrick, what3words is reimagining the way we talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in over 50 languages. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.

what3words has a team of over 100 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Deutsche Bahn, Subaru, Aramex, and Sony Innovation Fund.

Assets & Logos

Download images, badges and web banners to bring your sales materials to life.

Help retailers and merchants activate what3words

Create a step-by-step guide

Create a step-by-step [guide/webpage] so your customers know exactly how to add a what3words field to their checkout page. This can be featured on our website or hosted on your own page. See a partner example below.

Create a landing page

Adding a landing page to your website helps your customers to explore how what3words works, how it can be used within your software and its benefits. See some of our favourite examples below:

Carousel controls

FAQs

Direct [customers/retailers/merchants] to our FAQs page to help them answer any questions they have about what3words. Here are some of our most popular questions and answers.

Which delivery companies accept what3words?

Many couriers and logistics businesses around the world are delivering more efficiently with what3words, including DPD, DHL, Aramex and Evri (formerly Hermes). See a list of what3words-enabled logistics providers here. If your chosen carrier doesn’t use what3words addresses yet, we still encourage you to add a what3words address field to your checkout page.

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Which delivery companies accept what3words?

Many couriers and logistics businesses around the world are delivering more efficiently with what3words, including DPD, DHL, Aramex and Evri (formerly Hermes). See a list of what3words-enabled logistics providers here. If your chosen carrier doesn’t use what3words addresses yet, we still encourage you to add a what3words address field to your checkout page.

How do customers find their what3words address?

Many people already know the what3words address of their front door, so are prepared to enter it, just like they would a street address.

If they don’t know it yet, they can use the online map at what3words.com or the free what3words app. They should first search their street address, then select the exact 3 metre square of their delivery location – usually a building entrance or delivery bay.

Your social media and newsletters are a great place to encourage customers to find their what3words address and use it when placing their next order. You’ll find handy resources for this in our communications hub here.

Copied

How do customers find their what3words address?

Many people already know the what3words address of their front door, so are prepared to enter it, just like they would a street address.

If they don’t know it yet, they can use the online map at what3words.com or the free what3words app. They should first search their street address, then select the exact 3 metre square of their delivery location – usually a building entrance or delivery bay.

Your social media and newsletters are a great place to encourage customers to find their what3words address and use it when placing their next order. You’ll find handy resources for this in our communications hub here.

What are the benefits of adding a what3words address field to my checkout?

Adding a what3words address at checkout enables you to collect very precise delivery locations from customers. This makes it easier for couriers to find the exact location and can reduce delivery times by up to 30%. It also reduces lost parcels, and time-consuming phone calls from drivers asking for directions. In summary, what3words saves e-commerce and delivery companies time and money, and it enables a better customer experience.

Copied

What are the benefits of adding a what3words address field to my checkout?

Adding a what3words address at checkout enables you to collect very precise delivery locations from customers. This makes it easier for couriers to find the exact location and can reduce delivery times by up to 30%. It also reduces lost parcels, and time-consuming phone calls from drivers asking for directions. In summary, what3words saves e-commerce and delivery companies time and money, and it enables a better customer experience.

Drive customer success

Go the extra mile! Give retailers the communications resources they need to announce they now accept what3words at checkout to offer faster, more reliable deliveries to their customers.