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How to add the what3words Locator to Portal for ArcGIS Enterprise
This tutorial will take you through the steps required to add the what3words ArcGIS locator to Portal for ArcGIS Enterprise.
Further information on the features of the locator can be found here.
Setting up the Locator in Portal for ArcGIS Enterprise takes a few minutes. Once set up it will be available across Portal for ArcGIS Enterprise and any product that connects to it such as ArcGIS Pro and Survey123.
Follow this tutorial or watch this video to set up the what3words ArcGIS Locator within ArcGIS Online and add it as a Utility Service.
Getting started with Dazi, GIS Technical Account Manager at what3words:
If you encounter errors or issues related to convert-to-coordinate, convert-to-3wa and grid-section requests while using the Free plan, please check the network panel for the following error message Error 402 payment required and its response, indicating the need to upgrade to a higher plan:
{ "error": { "code": "QuotaExceeded", "message": "Quota exceeded or API plan does not have access to this feature. Please change your plan at https://accounts.what3words.com/select-plan, or contact support@what3words.com" } }
For more information, visit our API plans page. If you need further assistance, contact support@what3words.com.
To add the locator as an item from the web to an old version of the ArcGIS Online Portal, users must select “ArcGIS Server web service” as a type.
Add the latest version of the what3words ArcGIS locator URL, e.g. https://arcgis.what3words.com/v2/arcgis/rest/services/what3words_EN_English/GeocodeServer.
Also, select the “Store credentials with service item. Do no prompt for authentication“.
The what3words Locator must be shared with your Organization to add as a utility service. To share, you will need to go to the Locator Content Item and click “Share” (see step 3).
Additionally, we’ve seen a bug in some versions of Portal where a Locator must first be shared publically, then added as a Utility Service and then set back to Organization only (Setting to Organization before adding as a utility service results in an invalid service warning so this workaround is required).
If no 3 word addresses are found when searching in the ArcGIS search box then this could mean that the password supplied for the what3words Locator is incorrect. The password should be your what3words API key when adding the Locator as a Content item (see screenshot).
If you have created a Web App and find that each time you search for a 3 word address you are being prompted that you need to add a username and password then you will need to ensure that you select the checkbox to store credentials with service item and do not prompt for authentication when adding the content item (see screenshot).
The item previously added will need to be removed and readded with this option enabled to prevent the credential dialogue from appearing.
This most likely means that your server firewall is blocking requests to our Locator. Ensure that our Locator is added as a trusted server and allowable origin:
Organization -> Security -> Trusted Server and Allowable origin. Ensure you click save to store changes.
If you put the what3words Locator URL in a web browser and see a timeout then this may mean that the server’s firewall is blocking requests and your IT department may need to add an exception to your firewall.